Job Description
Launch your tech career with our comprehensive paid training program! TechMinds Solutions is seeking motivated individuals for IT Support Technician roles in Miami. No prior experience or degree required – we provide everything you need to succeed. Our 8-week paid training covers networking, cybersecurity fundamentals, and system administration, followed by guaranteed placement in a full-time role with competitive benefits and growth opportunities. Join a dynamic team in Miami's thriving tech hub and transform your future today!
Responsibilities
- Provide remote and on-site technical support for hardware/software systems
- Install, configure, and troubleshoot Windows/macOS environments
- Manage network infrastructure including routers, switches, and firewalls
- Document technical issues and maintain support ticket systems
- Collaborate with cross-functional teams to resolve complex IT challenges
- Conduct system updates and security patch management
- Deliver exceptional user training and documentation
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong problem-solving and analytical abilities
- Basic computer literacy with willingness to learn technical skills
- Excellent communication and customer service aptitude
- Ability to work independently and in team environments
- Valid Florida driver's license (for occasional site visits)
- Pass background check and drug screening
- Must be available for weekday training (8 AM - 5 PM)