Job Description
Join our award-winning paid training program designed specifically for international professionals! GlobalTech Solutions, a leader in Pittsburgh's tech ecosystem, is seeking motivated individuals from diverse backgrounds to launch careers in IT support. We provide comprehensive paid training covering network administration, cybersecurity fundamentals, and cloud technologies—no prior IT experience required. Our inclusive environment celebrates cultural diversity and offers visa sponsorship support for qualified candidates. Enjoy competitive benefits, career advancement opportunities, and mentorship from industry experts.
Responsibilities
- Provide technical support to clients via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocols
- Document technical issues and resolutions
- Collaborate with cross-functional teams on IT projects
- Train end-users on new technologies
- Participate in ongoing skill development programs
Qualifications
- Valid work authorization in the US (visa sponsorship available)
- Basic computer literacy and troubleshooting skills
- Strong English communication abilities
- Adaptability to new technologies and processes
- Customer service mindset with problem-solving aptitude
- High school diploma or equivalent (technical degree preferred)
- Ability to pass background check and drug screen