Job Description
Join our award-winning tech team in Albuquerque's thriving innovation hub! We're seeking motivated individuals with no prior experience to become IT Support Specialists through our comprehensive paid training program. Enjoy full relocation assistance, competitive benefits, and career growth opportunities in New Mexico's largest tech ecosystem.
Perfect for career changers and recent graduates! Our 12-week paid training covers cloud computing, network security, and system administration. You'll work alongside industry mentors while building real-world experience in a collaborative environment.
Responsibilities
- Provide Tier 1-2 technical support for hardware/software systems
- Implement cloud solutions and cybersecurity protocols
- Document IT processes and maintain system documentation
- Collaborate with cross-functional teams on infrastructure projects
- Conduct user training sessions on new technologies
- Monitor system performance and troubleshoot network issues
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic familiarity with computer systems and networks
- Excellent communication and interpersonal skills
- Ability to learn technical concepts quickly
- Valid driver's license (required for occasional site visits)
- U.S. citizenship or work authorization required
- Willingness to relocate to Albuquerque, NM