Job Description
Join our dynamic team at Nexus Solutions Group and launch your career immediately! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional experiences for our clients in Oklahoma City. This flexible role offers competitive compensation, comprehensive training, and a supportive work environment perfect for students or professionals seeking work-life balance. Immediate start available - no experience necessary, just a passion for helping others!
Why You'll Love Working With Us:
- Flexible scheduling options
- Performance-based bonuses
- Free parking and transit benefits
- Opportunities for advancement
- Positive, inclusive culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues efficiently with empathy
- Process orders and update customer records
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Document interactions accurately in CRM system
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills in English
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM)
- Customer-focused mindset with problem-solving skills
- Reliable transportation to downtown location
- Flexible availability including evenings/weekends
- No prior experience necessary – training provided