Job Description
Join our exclusive Atlanta hiring event for immediate full-time opportunities! We're seeking dynamic Customer Service Specialists to join our growing team. Enjoy on-the-spot interviews, same-day offers, and competitive benefits. Perfect for career changers and experienced professionals. Apply today and start your new role this week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account modifications
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work flexible shifts including weekends
- Positive attitude with customer-first mindset
- Valid Georgia driver's license if field visits required