Job Description
Join TechSolutions Inc. and jumpstart your career with our immediate-start IT Support Specialist position in sunny Tampa! We're seeking dynamic professionals to deliver exceptional technical support to our growing client base. This contract role offers rapid onboarding and the chance to work with cutting-edge technology in a collaborative, fast-paced environment. Enjoy competitive compensation, flexible scheduling, and the opportunity to make an immediate impact. Apply today and begin your tech journey tomorrow!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows and macOS environments
- Manage Active Directory, Office 365, and cloud-based infrastructure
- Document all support tickets and maintain accurate service records
- Collaborate with cross-functional teams to implement IT solutions
- Conduct system audits and recommend performance improvements
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows Server administration and virtualization
- Strong troubleshooting skills with network protocols and security tools
- Excellent communication and customer service abilities
- Ability to work independently with minimal supervision