Job Description
Join our dynamic Austin team immediately! TechHire Solutions Inc. seeks an IT Support Specialist to hit the ground running in our fast-paced tech environment. This contract-to-hire position offers competitive compensation and the chance to work with cutting-edge technology in one of America's most innovative cities.
As our first point of contact for technical issues, you'll provide exceptional support to our growing workforce while maintaining critical infrastructure. If you're a proactive problem-solver ready to make an immediate impact, this is your golden opportunity to advance your career in Austin's thriving tech scene.
Responsibilities
- Deliver responsive technical support for hardware, software, and network issues
- Manage and maintain IT infrastructure including servers, cloud systems, and security protocols
- Create and maintain detailed documentation for IT procedures and troubleshooting
- Collaborate with cross-functional teams to implement technology solutions
- Monitor system performance and proactively address potential vulnerabilities
- Provide onboarding support for new employees and training for existing staff
- Stay current with emerging technologies and industry best practices
Qualifications
- 3+ years of hands-on IT support experience in a corporate environment
- Expertise in Windows, macOS, and Linux operating systems
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- CompTIA A+, Network+, or Security+ certification required
- Excellent troubleshooting skills with proven ability to resolve complex issues
- Experience with cloud platforms (AWS, Azure, or GCP) preferred
- Ability to start immediately and commit to full-time contract schedule