Job Description
Join TechFlow Solutions' dynamic team as an IT Support Specialist in sunny Miami! We're seeking tech-savvy professionals ready to hit the ground running with immediate start opportunities. Enjoy competitive compensation, flexible work arrangements, and career growth in a fast-paced environment.
Why TechFlow Solutions? We're a leading IT services provider specializing in cloud infrastructure and cybersecurity solutions. Our Miami office offers a vibrant work culture with modern amenities and collaborative spaces.
Responsibilities
- Provide Tier 2-3 technical support for hardware/software issues
- Manage Windows/Linux server environments and cloud infrastructure
- Implement security protocols and vulnerability assessments
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and optimize network operations
- Train end-users on new technologies and best practices
Qualifications
- 3+ years in IT support or system administration
- CompTIA Network+ or AWS/Azure certifications preferred
- Proficiency in Active Directory, VPN, and endpoint security
- Experience with ticketing systems (ServiceNow/Jira)
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Valid Florida driver's license (for occasional client visits)