Job Description
Join our dynamic team as an Entry Level IT Support Specialist and launch your career in technology! We're urgently hiring passionate individuals in Oklahoma City to provide exceptional technical support to our clients. If you're eager to learn, grow, and make an impact in a fast-paced environment, this is your perfect opportunity. Enjoy competitive benefits, mentorship from industry experts, and a collaborative workplace culture. Don't miss your chance to become part of Oklahoma's thriving tech scene!
Responsibilities
- Provide technical assistance to users via phone, email, and in-person support
- Install, configure, and troubleshoot hardware and software systems
- Document IT processes and maintain accurate support ticket records
- Collaborate with senior technicians to resolve complex technical issues
- Assist with network monitoring and system maintenance tasks
- Conduct user training sessions on new technologies and software
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows OS, networking, and security concepts
- Strong problem-solving skills and customer service orientation
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills
- Willingness to learn new technologies and adapt to changing needs
- Valid driver's license and reliable transportation