Job Description
Start your career TODAY with Denver Tech Solutions! We're urgently hiring for an immediate start Customer Service Specialist position in our downtown Denver office. This is your chance to join a dynamic, fast-growing tech company offering competitive pay, comprehensive benefits, and career growth opportunities. No experience? No problem! We provide paid training and a supportive team environment. Apply now to begin your journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and provide product support to clients
- Document customer interactions and maintain accurate records in CRM systems
- Collaborate with technical teams to resolve complex customer problems
- Meet or exceed performance metrics for customer satisfaction and response times
- Identify upsell opportunities and contribute to revenue growth
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced, high-pressure environments
- Basic computer proficiency and willingness to learn new software
- Customer service experience preferred but not required
- Valid driver's license and reliable transportation