Job Description
Join our dynamic team as an Immediate Hire Customer Service Specialist in Oklahoma City, IL! We're seeking energetic professionals to deliver exceptional support to our clients. This direct hire role offers rapid onboarding and competitive benefits. Apply today to start your career with us immediately!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions in CRM systems with precision
- Collaborate with cross-departmental teams for complex cases
- Maintain high customer satisfaction metrics
- Participate in continuous training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office Suite
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Pass background check and drug screen