Job Description
Immediate Opening for Customer Service Superstar!
Join our dynamic team at San Antonio Solutions Group and make an immediate impact. We're seeking passionate individuals to deliver exceptional customer experiences in a fast-paced environment. This is your chance to start a rewarding career with competitive pay and growth opportunities.
Why Join Us?
- Competitive hourly wages plus performance bonuses
- Comprehensive health benefits package
- Clear career advancement path
- Modern downtown workspace with free parking
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM system
- Collaborate with support team to resolve complex cases
- Meet/exceed monthly performance metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office and CRM software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Positive attitude under pressure
- Bilingual (English/Spanish) highly valued