Job Description
Join our dynamic team at Tampa Bay Innovations and seize an immediate opportunity to launch your career! We're urgently seeking passionate individuals to fill our customer service roles in sunny Tampa, FL. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions make an immediate impact. Don't wait—apply today and start your new tomorrow!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve customer issues with speed and empathy
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams for seamless solutions
- Meet/exceed performance metrics and quality standards
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to thrive in fast-paced environments
- Strong attention to detail and time management
- Flexibility to work occasional evenings/weekends