Job Description
Immediate Hire Opportunity in San Antonio, TX! Join our dynamic team as a Customer Service Representative and start your career today. We're seeking motivated individuals with exceptional communication skills to deliver outstanding service to our clients. This role offers competitive pay, comprehensive training, and a supportive work environment. If you're ready to hit the ground running in a fast-paced setting, apply now!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call volume and resolution time
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong verbal and written communication skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US