Job Description
Join our immediate hiring event in Virginia Beach and start your career TODAY! Coastal Talent Group is seeking motivated Customer Service Representatives to join our dynamic team. Skip the traditional hiring process – interview and receive offers on the spot at our exclusive hiring event!
We're expanding our Virginia Beach operations with 20+ immediate openings for full-time positions with competitive pay, comprehensive benefits, and growth opportunities. No experience required – we provide paid training!
Why Attend?
- Same-day interviews and job offers
- On-the-spot background checks
- Immediate start dates (within 72 hours)
- Sign-on bonuses for qualified candidates
- Comprehensive benefits package (Day 1 eligibility)
Responsibilities
- Handle inbound customer inquiries via phone and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with support teams for complex issues
- Participate in ongoing product training
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (typing 30+ WPM)
- Strong verbal communication skills
- Ability to work flexible shifts
- Pass background/drug screening
- Customer service mindset
- Reliable transportation to event