Job Description
Join our dynamic team and start earning immediately! Nashville Tech Solutions is seeking passionate Customer Service Representatives for immediate full-time positions in Nashville, TN. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary—we provide full training!
As a rapidly growing tech company with operations across Tennessee and Florida, we value initiative and dedication. This role offers direct impact on our clients' experience with opportunities for rapid advancement. Apply today to begin your career journey tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve technical issues and provide product support
- Document interactions in CRM systems with 100% accuracy
- Collaborate with technical teams to escalate complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Windows and web applications
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Willingness to work flexible hours including weekends