Job Description
We are currently hosting a Hiring Event in Chicago, IL and are looking for energetic individuals to join our Customer Service team! We are offering competitive pay and flexible schedules for our part-time positions.
As a key member of our team, you will provide exceptional support to our clients and help drive our company's success. This is a fantastic opportunity for students, career changers, or anyone looking for immediate employment.
Responsibilities
- Manage inbound customer inquiries via phone and email with a focus on efficiency and satisfaction.
- Process customer orders, returns, and account updates accurately.
- Collaborate with team members to resolve complex customer issues.
- Document all customer interactions in our CRM system.
- Identify opportunities to upsell products and services.
- Adhere to all company policies, procedures, and quality standards.
Qualifications
- High school diploma or equivalent is required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work a flexible schedule, including weekends and evenings.
- Must pass a background check.