Job Description
Welcome to Virginia Beach Wellness Center, where we prioritize patient care and operational excellence. We are seeking a highly organized and welcoming Front Desk Receptionist to join our front-of-house team.
If you thrive in a fast-paced environment and excel at creating a positive first impression, we want to meet you. This role is pivotal in ensuring our facility runs smoothly while providing exceptional service to our clients and visitors.
Responsibilities
- Greet and welcome patients and visitors with a professional and warm demeanor.
- Manage the front desk, including answering multi-line phones and directing calls efficiently.
- Schedule and confirm appointments using our practice management software.
- Process payments and handle patient check-ins and check-outs accurately.
- Manage incoming and outgoing mail and distribute correspondence.
- Maintain the cleanliness and organization of the reception area and waiting room.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience as a receptionist or in a similar administrative role preferred (1+ years).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a busy environment.
- Professional appearance and demeanor at all times.