Job Description
Welcome to Pacific Wellness & MedSpa, where we prioritize patient care and professional excellence. We are seeking a Front Desk Receptionist to join our vibrant team in San Diego. In this role, you will be the first point of contact for our clients, setting the tone for their entire experience with us. If you thrive in a fast-paced environment and have a passion for hospitality, we want to meet you.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional growth within a stable, growing company.
- A supportive and collaborative team culture.
Responsibilities
- Greet and Welcome Guests: Provide a warm, professional welcome to all visitors and clients entering the facility.
- Phone Management: Answer, screen, and direct incoming calls efficiently while taking accurate messages.
- Scheduling: Manage appointment calendars, confirm patient visits, and send reminders.
- Administrative Support: Handle mail, manage filing systems, and assist with basic data entry.
- Customer Relations: Address client inquiries and resolve issues with a smile and problem-solving mindset.
Qualifications
- Experience: Minimum of 1-2 years of experience in a front desk or customer service role.
- Education: High school diploma or equivalent required.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and appointment scheduling software.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Personality: Friendly, organized, and able to multitask in a busy environment.