Job Description
The Charlotte Group is seeking a highly organized and welcoming Front Desk Receptionist to join our dynamic team in the heart of Charlotte, NC.
As the face of our company, you will play a pivotal role in ensuring our visitors feel valued and our operations run smoothly. We offer a competitive salary, comprehensive benefits package, and a collaborative work environment.
Responsibilities
- Manage Front Desk Operations: Oversee the reception area to ensure a professional and welcoming atmosphere for all clients and employees.
- Communication Hub: Answer incoming calls with a friendly demeanor, screen inquiries, and redirect them to the appropriate department or staff member.
- Appointment Management: Schedule and confirm appointments using our scheduling software, sending reminders to clients as needed.
- Administrative Support: Handle incoming and outgoing mail, package deliveries, and manage office inventory.
- Data Entry: Maintain accurate records of visitor logs, invoices, and other essential office documentation.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a receptionist or administrative support role is preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Soft Skills: Exceptional organizational skills and the ability to multitask in a fast-paced environment.