Job Description
Are you a professional, welcoming individual looking to make a great first impression? We are seeking a dedicated Receptionist to join our dynamic team in Jacksonville, FL. In this role, you will be the face of our company, ensuring our clients and guests feel valued from the moment they arrive.
Our organization prides itself on a culture of excellence and efficiency. As the first point of contact, you will play a pivotal role in maintaining our high standards of customer service and operational flow. If you thrive in a fast-paced environment and have a keen eye for detail, we want to meet you.
Responsibilities
- Visitor Management: Greet all visitors, vendors, and clients warmly and professionally, managing the front desk area to ensure a pristine and welcoming environment.
- Phone & Communication: Answer, screen, and redirect incoming calls with a polite and efficient manner; take accurate messages and relay them promptly to the appropriate staff members.
- Administrative Support: Manage incoming and outgoing mail, package deliveries, and couriers; maintain the office filing system and organize physical and digital records.
- Scheduling & Coordination: Schedule appointments and manage the company calendar; coordinate meeting rooms and prepare necessary materials for meetings.
- Office Supplies: Monitor office supply inventory and place orders to ensure the reception area and general office are always stocked.
- General Assistance: Assist other departments with light administrative tasks, data entry, and special projects as needed to support the team's goals.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist, front desk, or administrative support role.
- Education: High school diploma or GED required; additional certification in business administration is a plus.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software or phone systems.
- Communication: Exceptional verbal and written communication skills with a professional and welcoming telephone manner.
- Professionalism: High level of integrity, discretion, and the ability to maintain confidentiality.
- Interpersonal Skills: Ability to multitask effectively in a busy environment while maintaining a positive attitude.