Job Description
Join our award-winning team in the heart of Philadelphia as the face of Metropolitan Solutions Group. We're seeking a polished Executive Receptionist to deliver exceptional first impressions while supporting high-level operations in our bustling downtown office. This role is perfect for a hospitality professional who thrives in dynamic environments and values career growth. Enjoy competitive benefits, modern amenities, and a collaborative culture where your contributions make a tangible impact.
Responsibilities
- Manage multi-line phone system with 50+ daily calls, routing inquiries to appropriate departments
- Greet and screen all visitors, providing exceptional client experiences while maintaining security protocols
- Coordinate executive calendars, schedule complex meetings across time zones, and manage conference room logistics
- Process incoming/outgoing mail, packages, and deliveries with 99% accuracy
- Assist with office supply inventory, equipment maintenance, and vendor coordination
- Support administrative tasks including document preparation, travel arrangements, and expense reports
- Maintain pristine reception area appearance and manage office event logistics
Qualifications
- 3+ years corporate receptionist or administrative experience in professional services
- Proficiency with Microsoft Office Suite and scheduling software (Calendly/Outlook)
- Exceptional verbal/written communication skills with polished phone etiquette
- Ability to multitask in fast-paced environment with competing priorities
- Discretion handling confidential information and executive-level correspondence
- Associate's degree or equivalent professional certification preferred
- Philadelphia residency required for local emergency response protocols
- Advanced knowledge of Philadelphia business district geography