Job Description
Join our prestigious downtown Boston firm as the first point of contact for high-profile clients and executives. We're seeking a polished Executive Receptionist to manage our lobby operations with exceptional professionalism while supporting our administrative team. This hybrid role blends in-person presence with remote flexibility in a modern workspace overlooking Boston Common. Enjoy comprehensive benefits, professional development stipends, and a collaborative culture that values growth.
Responsibilities
- Manage multi-line phone system and professionally route 50+ daily calls
- Greet and screen all visitors with exceptional customer service standards
- Coordinate executive calendars, travel arrangements, and meeting logistics
- Process incoming/outgoing mail, packages, and deliveries
- Maintain reception area cleanliness and professional ambiance
- Assist with office supply inventory and vendor coordination
- Support HR functions onboarding new hires and maintaining personnel files
Qualifications
- Minimum 3 years receptionist or front desk experience in professional setting
- Exceptional verbal/written communication and interpersonal skills
- Proficiency in Microsoft Office Suite and scheduling software
- Discretion with confidential information and executive correspondence
- Ability to multitask in fast-paced environment with composure
- Associate degree or equivalent professional certification required
- Experience with CRM systems (Salesforce) preferred