Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We seek a polished Executive Receptionist to manage our front desk operations with professionalism and warmth. This hybrid role blends in-person presence with administrative support, offering competitive compensation and growth opportunities in Detroit's thriving medical district.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Coordinate patient check-in procedures and maintain accurate visitor logs
- Perform administrative tasks including scheduling, filing, and data entry
- Assist with office supply inventory management and equipment maintenance
- Support HIPAA compliance protocols for patient information handling
- Coordinate mail distribution and courier services
Qualifications
- Minimum 2 years professional receptionist or front desk experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent; associate degree preferred
- Knowledge of HIPAA regulations and medical terminology a plus