Job Description
Are you looking for a career in technology but lack formal experience? TechVision Solutions is looking for ambitious individuals to join our team as Entry Level IT Support Specialists.
We provide comprehensive on-the-job training to help you master the skills needed to succeed in the IT industry. This is an excellent opportunity to start your professional journey in Milwaukee, WI.
Why Join Us?
- Career Growth: We invest in our employees' futures with paid certifications.
- Modern Environment: Work in a fast-paced, collaborative tech hub.
- Competitive Pay: Earn a solid starting salary with annual performance reviews.
Don't let a lack of experience hold you back. If you have a basic understanding of computers and a willingness to learn, we want to hear from you.
Responsibilities
- Troubleshoot hardware and software issues for internal staff and clients.
- Assist users with basic computer inquiries, network access, and printing issues.
- Maintain accurate records of technical issues and solutions in our ticketing system.
- Perform routine hardware upgrades and software installations.
- Collaborate with senior IT staff to resolve complex technical challenges.
- Conduct basic training sessions for new employees on office software.
Qualifications
- High School Diploma or GED is required.
- Basic Computer Literacy: Familiarity with Windows and Office Suite is preferred.
- Strong Communication Skills: Ability to explain technical concepts to non-technical users.
- Problem-Solving Mindset: A proactive approach to identifying and fixing issues.
- Reliable Transportation: Ability to travel to client sites within the Milwaukee metro area.
- Enthusiasm for Technology: A genuine interest in learning how computers and networks work.