Job Description
Urgent Hiring Opportunity: Join a fast-growing team in New York! We are looking for motivated Entry Level professionals to join our Customer Support division. No prior experience is required; we provide full training to help you succeed.
We value integrity, communication, and a drive to learn. If you are ready to kickstart your career in a dynamic environment, we want to hear from you.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints with patience and professionalism.
- Document all customer interactions and account information accurately in our CRM.
- Identify opportunities to upsell or cross-sell products based on customer needs.
- Collaborate with the management team to improve service quality and efficiency.
Qualifications
- High school diploma or GED equivalent.
- Basic proficiency with computers and Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings.
- Must be authorized to work in the United States.