Job Description
Launch your career in Tampa with our entry-level Customer Specialist role! No prior experience needed – we provide comprehensive training to help you succeed. Join our dynamic team at Tampa Bay Innovations Group and develop valuable skills while delivering exceptional service to our clients. This is your opportunity to grow professionally in a supportive environment with competitive benefits and advancement opportunities.
Responsibilities
- Assist customers via phone, email, and chat with product inquiries
- Process orders and maintain accurate customer records
- Collaborate with team members to resolve customer issues
- Participate in ongoing training programs to enhance product knowledge
- Support marketing campaigns through customer outreach
- Contribute to team performance metrics and quality standards
- Identify opportunities for process improvements
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, email, MS Office)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced team environment
- Reliable transportation to our downtown Tampa office
- Passion for helping others and solving problems