Job Description
Launch your career in Denver with our paid training program! Denver Growth Partners is seeking motivated individuals for entry-level Customer Service Specialist roles. No experience required – we provide comprehensive onboarding and mentorship to help you thrive in a dynamic environment. Join our team and build foundational skills in communication, problem-solving, and client relations while enjoying competitive pay and growth opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve basic account issues and escalate complex cases appropriately
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including response time and satisfaction scores
- Participate in ongoing training to enhance product knowledge
- Maintain positive brand representation in all client interactions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we train all new hires
- Strong verbal and written communication skills
- Basic computer proficiency (MS Office, email, internet)
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn new systems
- Reliability and consistent attendance
- Must pass background check and drug screening