Job Description
Launch your career in Houston's thriving business district! Houston Growth Partners is seeking motivated individuals for our entry-level Customer Service Specialist role. No prior experience required – we provide comprehensive training to help you succeed. Join our dynamic team where your growth matters.
Enjoy competitive pay, benefits package, and opportunities for advancement in one of America's fastest-growing cities. Perfect for recent graduates or career changers looking for a fresh start.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems accurately
- Collaborate with support teams to resolve complex issues
- Document interactions and maintain detailed case notes
- Participate in ongoing training programs
- Meet performance metrics for response times and customer satisfaction
Qualifications
- High school diploma or equivalent (college students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Valid authorization to work in the US