Job Description
Launch your career in Detroit with no experience required! Detroit Community Services is seeking motivated individuals to join our dynamic team as Entry-Level Customer Service Specialists. We provide comprehensive paid training and growth opportunities for ambitious newcomers to the workforce. Join our mission to empower Detroit residents while building valuable professional skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records using our CRM system
- Collaborate with team members to resolve service issues efficiently
- Participate in ongoing training programs to develop product knowledge
- Support community outreach initiatives aligned with organizational goals
- Adhere to company policies and industry compliance standards
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn new systems
- Ability to work in a fast-paced team environment
- Reliable transportation and punctuality
- Passion for serving Detroit's diverse communities
- No prior experience necessary - training provided!