Job Description
Join Fort Worth Innovations as an Entry-Level Customer Service Specialist and launch your career without prior experience! We're seeking motivated individuals passionate about helping others in our dynamic Fort Worth headquarters. Enjoy comprehensive training, competitive benefits, and a supportive team environment. Perfect for recent graduates or career changers looking to grow in the thriving Texas market.
What We Offer:
- Full paid training program
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics
- Participate in ongoing training sessions
- Uphold company brand standards in all communications
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Must pass background check
- Authorization to work in the US