Job Description
Ready to start your career? Lubbock Customer Solutions is hiring motivated individuals for our entry-level Customer Service Specialist role. No degree required and no experience necessary! We provide comprehensive paid training to ensure your success. Join our friendly team in Lubbock and gain valuable skills while helping customers every day. Full-time benefits include health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to resolve customer issues
- Document interactions in our CRM system
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing product and service training
Qualifications
- No prior experience or college degree required
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency and internet navigation
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Ability to work in a team environment