Job Description
Join our dynamic team at St. Louis Solutions Group! We're urgently hiring motivated individuals for entry-level Customer Service Specialist roles. No degree required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Immediate openings available! Apply today and become part of our award-winning customer experience team.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response times
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (no degree required)
- Strong communication and active listening skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown St. Louis office