Job Description
Launch your career with Nexus Solutions Ltd! We're seeking passionate individuals for our Entry-Level Customer Service Specialist role in London. No experience is required—just enthusiasm and a willingness to learn. Join our dynamic team and receive paid training while supporting clients across multiple industries. This is your gateway to professional growth in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve basic account issues
- Document interactions accurately in CRM systems
- Collaborate with senior team members to resolve complex cases
- Participate in ongoing product knowledge training
- Contribute to team performance metrics
Qualifications
- High school diploma or equivalent (currently enrolled or recent graduates welcome)
- Exceptional verbal and written communication skills
- Proficiency with basic computer applications
- Positive attitude and adaptability
- Strong problem-solving abilities
- Willingness to work flexible hours