Job Description
Launch your career with Tampa Bay Solutions! We're seeking enthusiastic individuals with no prior experience for our entry-level Customer Service Specialist role. Enjoy comprehensive paid training, a supportive team environment, and growth opportunities within our expanding organization. Perfect for recent graduates or career changers looking to build professional skills in a dynamic setting.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to enhance service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Ability to learn new technologies quickly
- Reliable transportation to our Tampa headquarters
- Availability for flexible scheduling including weekends