Job Description
Launch your career in Denver with Denver Innovations Group! We're seeking passionate individuals with no prior experience for our entry-level Customer Service Specialist role. Join a dynamic team where we invest in your growth through comprehensive training programs and mentorship opportunities. Enjoy competitive benefits, flexible scheduling, and a vibrant work culture in the heart of Denver's tech district. If you're eager to learn, communicate effectively, and make a difference, this is your perfect starting point!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using our proprietary CRM system
- Collaborate with cross-functional teams to deliver seamless service
- Document interactions accurately in customer databases
- Participate in weekly training sessions to enhance product knowledge
- Contribute to team goals through active participation in daily huddles
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent verbal and written communication skills
- Basic computer literacy and willingness to learn new software
- Positive attitude and strong problem-solving abilities
- Availability to work flexible shifts including weekends
- Valid US work authorization