Job Description
Launch your career with GrowthTech Solutions! We're seeking motivated individuals with no prior experience to join our dynamic customer service team in Dallas. This full-time role offers comprehensive training, competitive pay, and clear growth pathways within our rapidly expanding tech company. Enjoy a supportive environment where your soft skills and eagerness to learn are valued above all else.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Document customer interactions in CRM systems
- Collaborate with technical teams to escalate complex issues
- Participate in weekly product knowledge training sessions
- Meet daily performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and adaptability
- Proficiency in basic computer applications
- Ability to work flexible shifts (including weekends)
- Positive attitude and willingness to learn new technologies