Job Description
Launch your career with Horizon Growth Partners! We're seeking motivated individuals with no prior experience to join our award-winning customer service team in Charlotte. As a Fortune 500 partner, we provide comprehensive training, career advancement pathways, and a supportive environment where your growth is our priority. If you're passionate about helping others and ready to build a professional future, this is your starting point!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Complete certification modules to expand product knowledge
- Participate in monthly performance reviews and development planning
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - training provided
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work flexible shifts (including weekends)
- Positive attitude and commitment to teamwork
- Valid North Carolina driver's license preferred