Job Description
Join a Leading Team in Atlanta, GA – Direct Hire Opportunity!
We are currently seeking motivated, enthusiastic individuals to join our dynamic customer service team. This is an excellent entry-level position perfect for those looking to launch their career in a corporate environment. No prior experience is necessary; we provide comprehensive training to help you succeed. If you have a positive attitude and a drive to learn, we want to meet you!
Why Apply?
- Direct Hire: No contract agencies, just a genuine career opportunity.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on performance.
- Modern Work Environment: Located in the heart of Atlanta's business district.
Responsibilities
- Respond to inbound customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Assist customers in navigating our products and services to ensure satisfaction.
- Process customer orders and update account information accurately and efficiently.
- Collaborate with the support team to resolve complex issues and escalate when necessary.
- Maintain a high level of organization in daily task management and filing.
- Adhere to all company policies, procedures, and safety guidelines.
- Contribute to a positive team culture by sharing ideas and supporting colleagues.
Qualifications
- High School Diploma or GED equivalent (Candidates currently in school are encouraged to apply).
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM and navigate computer systems with ease.
- Reliable transportation and a valid driver's license.
- A proactive attitude and willingness to learn new software and processes.
- Ability to work a flexible schedule, including evenings and weekends as required.
- Basic computer proficiency (Microsoft Office Suite experience is a plus).