Job Description
Ready to launch your career in the vibrant heart of New Orleans? City Hospitality Group is seeking enthusiastic individuals for our Entry-Level Customer Service Representative positions. No prior experience or college degree is required – we provide comprehensive training to help you succeed! Join our award-winning team and deliver exceptional service while building valuable skills for future growth. Enjoy competitive pay, benefits, and a supportive work environment in one of America's most exciting cities.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions, reservations, and service requests accurately
- Collaborate with team members to resolve customer issues efficiently
- Maintain detailed customer records in our CRM system
- Adhere to company policies and service standards
- Actively participate in ongoing training and development programs
- Contribute to a positive team environment through strong communication
Qualifications
- No experience or degree required – we train from the ground up!
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn new systems
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- High school diploma or equivalent (preferred but not required)
- Valid work authorization in the United States
- Reliable transportation to our downtown location