Job Description
Are you looking to launch your career in the heart of Denver? Denver Growth Partners is currently seeking motivated, energetic individuals for our Entry-Level Customer Service Associate position. We believe in promoting from within and providing comprehensive training for those ready to grow.
Why Join Us?
• No Experience Necessary: We provide full training and mentorship.
• Competitive Pay: Earn between $18.00 and $24.00 per hour based on performance.
• Growth Opportunities: Clear pathways to management roles within the company.
• Modern Environment: Work in a dynamic, supportive office with great amenities.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat with a professional, positive attitude.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with team members to improve service standards and workflows.
- Maintain detailed and accurate records of all customer interactions.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency (typing and navigating web browsers).
- A willingness to learn new software and adapt to a fast-paced environment.