Job Description
Launch your career in NYC with Metropolitan Solutions Inc. We're seeking passionate individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, growth opportunities, and a supportive environment in the heart of Manhattan. Perfect for recent graduates or career changers!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company policies and compliance standards
- Continuously improve product knowledge
- Contribute to positive team culture
Qualifications
- No prior experience required
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and team player mentality
- Willingness to learn and grow