Job Description
Join our dynamic team in the heart of New York City! We're urgently seeking motivated individuals with no prior experience to launch their careers in customer service. This is your opportunity to gain valuable skills, work in a supportive environment, and start earning immediately. No degree required – we provide comprehensive training and career advancement paths. Competitive benefits package includes health insurance, paid time off, and retirement savings. Apply now to secure your spot in our growing team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times
- Participate in ongoing training programs
- Contribute to improving customer satisfaction scores
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and eagerness to learn
- Valid US work authorization
- Pass background check and drug screening