Job Description
Are you ready to kickstart your career with no prior experience? Join our dynamic team as a Customer Service Associate in London! We provide comprehensive training and a supportive environment to help you thrive. Perfect for recent graduates or career changers looking for their first professional role.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic account issues and escalate complex cases
- Document interactions accurately in CRM systems
- Collaborate with team members to deliver exceptional service
- Adhere to company policies and regulatory requirements
- Participate in ongoing training sessions
- Contribute to team performance goals
Qualifications
- No prior experience required – we train everyone!
- Strong communication and interpersonal skills
- Basic computer literacy and typing ability
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- High school diploma or equivalent (A-Levels accepted)
- Fluent in English (written and verbal)
- Reliable and punctual work ethic