Job Description
Are you ready to launch your career in a thriving corporate environment?
We are currently seeking enthusiastic and motivated individuals to join our team as Entry-Level Client Support Specialists in Oklahoma City. We offer a comprehensive training program, competitive pay, and a clear pathway for career advancement. No prior experience is required—we provide all the tools you need to succeed.
Why Join Us?
- Competitive Compensation: Earn between $18.00 and $22.00 per hour.
- No Experience Necessary: We train all new hires from the ground up.
- Health Benefits: Medical, dental, and vision insurance available after 90 days.
- Career Growth: Regular internal promotions and leadership tracks.
What You'll Do:
As a Client Support Specialist, you will serve as the face of our company, ensuring our clients receive top-tier service. You will work in a fast-paced team setting, resolving inquiries and building lasting relationships.
Responsibilities
- Answer and manage incoming customer inquiries via phone, email, and live chat with a professional and empathetic tone.
- Assist customers in resolving product or service issues efficiently and accurately.
- Process customer orders, returns, and account information updates using our CRM software.
- Collaborate with the operations team to identify and address recurring customer concerns.
- Maintain a high level of product knowledge through ongoing training sessions.
- Document all customer interactions and resolutions in the company database.
- Support special projects and team initiatives as assigned by management.
Qualifications
- High school diploma or GED equivalent is required.
- Must be at least 18 years of age.
- Strong communication skills with the ability to speak clearly and listen actively.
- Basic computer proficiency and willingness to learn new software quickly.
- Must possess a reliable means of transportation.
- Ability to work a full-time schedule, including some weekends and holidays.
- A positive attitude and a strong desire to learn and grow within the company.