Job Description
Join Atlanta's fastest-growing staffing agency offering immediate daily pay for top talent! We're urgently seeking motivated Customer Service Representatives to join our dynamic team. Enjoy the financial flexibility of getting paid daily while building a rewarding career with comprehensive benefits and growth opportunities. Perfect for candidates seeking stability without traditional payroll delays!
Why Choose Us?
- Same-day pay via debit card or app
- Comprehensive health/dental/vision benefits
- Paid time off & retirement plans
- Free ongoing professional development
- Modern downtown Atlanta workspace
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing/shipping issues with 95%+ satisfaction rate
- Process orders and update CRM systems accurately
- Collaborate with logistics team for delivery coordination
- Meet/exceed weekly productivity targets
- Document interactions using Salesforce platform
- Participate in monthly process improvement workshops
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with CRM systems (Salesforce experience ideal)
- Strong problem-solving & conflict resolution skills
- Available for flexible shifts including weekends
- Clear verbal communication in English/Spanish a plus
- Basic Microsoft Office knowledge
- Reliable transportation to downtown office