Job Description
Urgent Hiring: Join Our Growing Team in New York!
We are looking for a dedicated Part-Time Customer Service Representative to join our dynamic team. This is a direct hire position offering immediate start opportunities and a chance to grow within a prestigious organization.
Why Apply?
- Direct Hire Opportunity (No Temp Agencies)
- Competitive Hourly Pay ($22 - $28/hr)
- Flexible Schedule Options
Don't miss this chance to advance your career in New York!
Responsibilities
- Manage Inquiries: Handle a high volume of customer calls and emails with professionalism and speed.
- Problem Solving: Diagnose customer issues and provide effective, empathetic solutions.
- CRM Management: Accurately log all interactions and updates into our internal Salesforce database.
- Process Support: Assist with order processing, returns, and warranty claims efficiently.
- Team Collaboration: Work closely with the sales and logistics teams to ensure customer satisfaction.
Qualifications
- Experience: Minimum of 1 year in customer service or retail.
- Education: High School Diploma or GED required; Associate’s degree preferred.
- Skills: Proficient in Microsoft Office Suite and basic computer navigation.
- Communication: Exceptional verbal and written communication skills.
- Availability: Must be available to work evenings and weekends as needed.