Job Description
Join Boston's fastest-growing customer service team! We're urgently hiring motivated individuals for immediate full-time roles with no degree required. If you're a people person with strong communication skills, this is your golden opportunity to launch a rewarding career in Boston's thriving service industry. We provide comprehensive paid training and growth opportunities for all team members. No college degree needed – your attitude and work ethic matter most! Apply today and start your journey with us.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality standards
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office applications
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience necessary – we provide full training