Job Description
Are you looking for a fresh start in the Motor City? Detroit Growth Solutions is seeking motivated individuals to join our team as Customer Service Representatives. This is an excellent opportunity for those looking to enter the workforce with no prior experience required.
We offer comprehensive training, a supportive environment, and the chance to advance your career quickly. If you have a positive attitude and a drive to succeed, we want to hear from you. Join a company that values your potential and offers a clear path for growth.
Responsibilities
- Greet and assist customers with inquiries in a professional and friendly manner.
- Process sales transactions and handle customer returns or exchanges efficiently.
- Answer incoming calls and emails to resolve issues and provide product information.
- Collaborate with the sales team to meet daily and monthly targets.
- Maintain a clean, organized, and safe work environment.
- Update customer records in the company database accurately.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or equivalent is preferred but not required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and ability to learn internal software quickly.
- Strong interpersonal skills and a customer-first mindset.
- Ability to work well under pressure in a fast-paced environment.
- Reliable transportation is a must.
- Flexibility to work weekends and holidays as needed.