Job Description
Join our dynamic team as a Customer Service Specialist with the unique benefit of weekly pay! At Pacific Northwest Staffing Partners, we value your time and dedication by offering reliable weekly compensation while you deliver exceptional service to our clients. This contract position is perfect for professionals seeking financial stability without the wait of traditional pay cycles.
We're seeking motivated individuals with a passion for customer satisfaction to join our growing Seattle-based team. Enjoy modern workspaces, flexible scheduling options, and the opportunity to build lasting relationships with top Pacific Northwest businesses.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve billing issues and product concerns using CRM systems
- Process orders and maintain accurate customer records
- Collaborate with team members to improve service protocols
- Meet weekly performance metrics for call quality and resolution times
- Participate in ongoing product training sessions
- Document all interactions according to company standards
Qualifications
- Minimum 1 year of customer service experience
- Proficient with CRM software and Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to type 40+ WPM with high accuracy
- Strong problem-solving and conflict resolution abilities
- Flexible schedule availability including evenings/weekends
- Valid Washington State ID and reliable transportation
- Pass background check and drug screening